Bookings - dubboobservatory

We are open every night weather permitting.

for tonights show, Check on the home page for the status of tonights show. This will tell you if its cancelled or not as well as weather forecasts.

Tickets are sold online from the iwannaticket booking agency. Note the booking fee is non-refundable.

Unsold tickets are available at the door 30 minutes before start time for the night Sky & Telescope session only at slightly higher price.

Every person regardless of age requires a ticket to attend while density limits are imposed on us by NSW Health.

Shows are weather permitting. We cancel if we think it will be too cloudy to see anything. we recommend you book on the day when the weather forecast is more certain.
We make a decision to go ahead at start time. A refund is issued if we cancel. except for tickets purchased with a gift card or credit note. In these cases another credit note is issued fr you to purchase another ticket for another date in the future of the same value.

Covid restrictions can also change at short notice - Another reason to book on or close to the day.
If we are forced to close a refund is given excluding the booking fee or a credit note to use at a future show is given f you prefer.
start times vary throughout the year and confirmed when you go to book online.
If the density limit is tightened, we have to reduce our numbers. If the show becomes oversubscribed we have to cancel tickets that were last sold. These tickets are refunded excluding the booking fee.

November - February times
9pm: Night Sky & Telescope Viewing
10:30pm: Premium Session (not available in school holidays)
12:15am : Astrophotography Session (moonless nights).

Choose your tickets, dates & times carefully as there is no refund if you decide to cancel unless we can resell your ticket.

online Prices for December:
Night Sky & Telescope session: Adult $30, child $20 + non-refundable booking fee.
Premium Session: $99 + non-refundable booking fee
Astrophotography Session: $99 + non-refundable Booking Fee.

A surcharge applies for public holidays.
Prices at the Door for DECember:
Night Sky & Telescope Session: Adult $32, Child $22

gIFT cERTIFICATES: yOU CAN PURCHASE GIFT CERTIFICATES FOR ALL 3 SESSION TYPES.. tHESE ARE A GREAT GIFT FOR BIRTHDAYS AND cHRISTMAS. tHE RECIPIENT USES THE GIFT CERTIFICATE TO PURCHASE A TICKET ONLINE FROM THIS SITE. cLICK ON THE PURCHASE TICKET BUTTON AT THE TOP OF THE PAGE TO PURCHASE A gIFT CERTIFICATE.

Every person regardless of age requires a ticket with their name on it.Do not bring extras as if the session is full we will not allow extras to be admitted. Due to health restrictions we have a number limit for our sessions and we cannot go over without risking a fine.

Only people that are doubly vaccinated can attend. Each person will have to show documentary proof of vaccination on entry using the medicare express plus app and also check in using the NSW covid-19 app on arrival. Only purchase a ticket if you can do this. There is no refund if you cannot.

Children 16 years and under must be accompanied by a fully vaccinated adult.

The show is recommended for people 5 years and over. Children under 5 generally find it difficult to view through telescopes so don't get much out of the show so we recommend that you do not bring them. If you do bring them you will need to purchase tickets for them as we have to include them in our number limits.

When entering your information online please ensure you type the full name of each person attending and contact information as this is required in case NSW want to contract trace at a later date.

Please ensure you provide a contact mobile number in case we need to contact you on the day with any changes.

No refunds are given if you wish to cancel unless we can resell your ticket.

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Tickets are purchased from iwanaticket ticketing agency.

Click on the link above or below.

Select " Get Tickets" on the Event type and month you wish to go to.

Select the date you wish to attend. If the date you want is greyed out it means that the session is sold out or not available.

Read the terms and conditions/ cancellation policy/overcast nights

Select the number of tickets you wish to purchase by pressing the + or - button (1 ticket is required for every person regardless of age).

Select " Book Now"

If a message appears saying allocation is exhausted it means there are insufficient tickets remaining

Enter your first & last name, email address where your tickets are sent to, a phone number that we can contact you on the day of the show if needed, slect if you have read and agreed to the terms and conditions, and enter a postcode.

Enter the names and contact details for each person attending. These names will appear on your ticket which you present on arrival. Only the ticket holder can enter so please do not use the same name for every ticket. These names are also used if NSW Health wish to contact trace.

Select save for each name and then select "Next"

A summary of the session, date & time booked and price. Please check & double check the date and time is correct before entering your credit card details in case you accidently chose the wrong date or session.

Select "Pay Now"

If you have any trouble please call me on 0488 425 940 and I can do this over the phone for you.

You will receive your tickets by email.

If you dont receive them check your junk folder or there is a typo in the email address you entered.

Please check the tickets immediately that you have selected the correct date. If there is a mistake contact me immediately. There is no refund if you turn up on the wrong date. More than 72 hours notice is required to cancel or make a change.

Cancellations or move to another date or session.

For tickets purchased with a gift card or credit note: A new credit note is given for you to use on a future session of equal value, only if we can resell your ticket.

For other tickets, A refund is only given if we can resell your ticket.

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The show is cancelled if it is raining or overcast at the start of the show unless it appears that it will clear soon afterwards.

For tickets purchased with a gift card or credit note: A new credit note is given for you to use on a future session of equal value, only if we can resell your ticket.

For other tickets, A refund is only given if we can resell your ticket. A full refund is given.

If corona virus restrictions change and we have to reduce numbers we cancel tickets that were booked last by date and issue a refund excluding the booking fee.

If you have purchased a ticket, and subsequently after the purchase your suburb is placed in a stay at home order, a credit is issued to purchase a ticket for a future session.

more

We accept the NSW Discovery vouchers. They can be redeemed when you arrive onsite. $25 is given to you if you have already purchased a ticket. Or $25 off the entry if you pay at the door.

Ticketing agency Booking Instructions

Corona virus restrictions

changes, Cancellations, & refunds for online tickets

Enquiries: 0488 425 940
Email: peter@dubboobservatory.com

We accept the NSW Discovery vouchers. They can be redeemed when you arrive onsite. $25 is given to you if you have already purchased a ticket. Or $25 off the entry if you pay at the door.

Ticketing agency Booking Instructions

Corona virus restrictions

changes, Cancellations, & refunds for online tickets

Enquiries: 0488 425 940Email: peter@dubboobservatory.com

Enquiries: 0488 425 940
Email: peter@dubboobservatory.com