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Premium Tour,
Astrophotography Session


corona virus NOTICE




Please do not book if you have visited the sites on the dates and times listed on this website & have been asked to self isolate.


https://www.nsw.gov.au/covid-19/latest-news-and-updates


Do not book if you are supposed to be in quarantine or feeling unwell.


You must wear a mask onsite for the Night Sky & Telescope Viewing Sessions





Bookings for Onsite Sessions




This page is used for booking

.......................Night Sky & Telescope Viewing session

.......................Late Show

.......................Premium Session.

.......................Astrphotography Session



If you wish to purchase tickets for the

.......................Online Stargazing Session

.......................Astrophotography Online,

please contact Peter Starr by email peter@dubboobservatory.com



You will require a pre-purchased ticket to attend any of our sessions.

Every person regardless of age requires a ticket with their name on it.


Tickets are purchased from a ticketing agency who will charge a small ticketing fee.

Every person regardless of age requires a pre-paid ticket. No exceptions as we have a visitor number limits imposed on us and any person of any age has to be included in those numbers.


The show is recommended for people 5 years and over. Children under 5 generally find it difficult to view through telescopes so dont get much out of the show so we recommend that you do not bring them. If you do you will need to purchase tickets for them as we have to include them in our number limits.


When entering your information please ensure you type the full name of each person attending and contact information as this is required in case NSW want to contract trace at a later date.

Please ensure you provide a contact mobile number in case we need to contact you on the day with any changes.


When you purchase a ticket, please check your ticket immediately that it has the date and session time correct. If there is an error contact me immediately by email peter@dubboobservatory.com If you turn up at the wrong session we cannot permit entry. If you do not arrive at the correct session there is no refund as others who could have had those spots have been turned away.


You must give more than 3 days notice if you wish to cancel, or reduce numbers attending in order to receive a refund. The booking fee and credit card fee is not refunded.


If you have to cancel due to bushfires, or a government order (e.g. you are from or visited a covid-19 lockdown area, or have been asked to quarantine or self isolate, a refund excluding booking and card fees is given with more than 72 hours notice. If less than 72 hours notice is given, no refund is given, however a credit is issued to a future session in the next 12 months of the same monetary value. if the future show is cancelled, no refund is given but a credit note is issued to book another date.


​Do not purchase a ticket if you dont meet any of the covid-19 conditions at the bottom of this page. For the Night Sky & Telescope Viewing Sessions you must wear a mask while onsite unless a medical issue prevents this.


If you wish to change to another session, more than 72 hours notice is required. If the future date session is cancelled by us, there is no refund but a credit note is issued to attend a future session of the same value in the next 12 months. Alternatively we can cancel your booking, issue a refund minus ticketing fees and you can purchase a new ticket at another session if you wish. A refund is given if we cancel that future session.


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click here to purchase tickets


Ticketing agency Booking Instructions



Tickets are purchased from iwanaticket ticketing agency.


​Click on the link above or below​.


Select " Get Tickets" on the Event type and month you wish to go to.


Select the date you wish to attend. If the date you want is greyed out it means that the session is sold out or not available.


Read the terms and conditions/ cancellation policy/overcast nights


Select the number of tickets you wish to purchase by pressing the + or - button (1 ticket is required for every person regardless of age).


Select " Book Now"

If a message appears saying allocation is exhausted it means there are insufficient tickets remaining


Enter your first & last name, email address where your tickets are sent to, a phone number that we can contact you on the day of the show if needed, slect if you have read and agreed to the terms and conditions, and enter a postcode.


Enter the names and contact details for each person attending. These names will appear on your ticket which you present on arrival. Only the ticket holder can enter so please do not use the same name for every ticket. These names are also used if NSW Health wish to contact trace.


Select save for each name and then select "Next"


A summary of the session, date & time booked and price. Please check & double check the date and time is correct before entering your credit card details in case you accidently chose the wrong date or session.


Select "Pay Now"


If you have any trouble please call me on 0488 425 940 and I can do this over the phone for you.


You will receive your tickets by email.

If you dont receive them check your junk folder or there is a typo in the email address you entered.

Please check the tickets immediately that you have selected the correct date. If there is a mistake contact me immediately. There is no refund if you turn up on the wrong date. More than 72 hours notice is required to cancel or make a change.




click here to purchase tickets


Corona virus restrictions



You are not permitted entry if


you are infected with coronavirus

have symptoms of covid-19

are supposed to be in quarantine or self isolation

You have been to any of the locations on the dates specified listed under the headings

...................Self isolate and get tested immediately

...................Monitor for Symptoms

...................at https://www.nsw.gov.au/latest-news-and-updates

...................this includes if you have been in Sydney's Northern Beaches LGA since Dec 11


We can only allow people in that have a pre purchased ticket

You must wear a mask

Social distancing is required, 1.5metres.

Please use hand sanitiser and or wash your hands with soap and water on arrival. Please do as often as you need.

Cough or sneezing into your elbow.




changes, Cancellations, & refunds





Cancellations

72 hours notice is required if you want to cancel and receive a refund.


To cancel and request a refund, please email

peter@dubboobservatory.com with your details. Please do not text.


A refund is issued excluding any credit card and ticketing fees.


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Changes in number of people attending


More than 72 hours notice is required if you want to change numbers and receive a refund your booking.


To cancel and request a change in numbers, please contact Peter Starr peter@dubboobservatory.com please do not send a text.

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Changing your tickets to another session on the same or different night.


72 hours notice is required if you want to move your tickets to another session.

A credit note is issued to you to use in the next 12 months. Use this credit note number when you book your new ticket online. Note that if the future session is cancelled by us you are not issued a refund but issued a new credit note to use in the next 12 months.


The alternative is just to cancel your original booking, get your refund excluding ticketing fees, and then purchase a new ticket if you wish. That future show is refunded if cancelled by us.


To change to another session, please contact Peter Starr

peter@dubboobservatory.com Please do not text


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The show is cancelled if it is raining or overcast at the start of the show unless it appears that it will clear soon afterwards.

A full refund is given.


The show is cancelled if the tour guide is unwell, or has been asked to self-isolate, if NSW health has ordered we do so.


If corona virus restrictions change and we have to reduce numbers we cancel tickets that were booked last by date and issue a refund.







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Enquiries: 0488 425 940
Email: peter@dubboobservatory.com